Privacy Policy

Last updated: September 21, 2026

Narraloud is a reading app made by Argmax, Inc. ("Argmax", "we"). It turns text into speech on your iPhone or iPad. This policy describes what information the Narraloud app and this website handle, who receives it, how long it is kept, and how you can have it deleted.

The short version: your documents stay on your device. Narraloud has no accounts and no sign-in. It does not track you, shows no ads, and never sells your information.

Your documents stay on your device

Narraloud turns text into speech entirely on your device, using voice models that ship inside the app. The documents you import, the text inside them, the audio Narraloud generates, the pages you scan with the camera, and the text Narraloud reads from those pages are never sent to Argmax. The one exception is a document you choose to attach to a feedback message, described below.

On devices with Apple Intelligence, document enrichment asks Apple's on-device model to improve how a document reads aloud. That model runs on your device. The document is not sent to Argmax or to Apple's servers.

What the app collects automatically

Usage information, through Google Firebase Analytics. This records that the app was opened and used, plus a small number of milestones we use to tell whether the app is working: how long it took from installing the app to hearing the first spoken word, whether document enrichment ran or was offered to you, and whether the paywall was shown or closed and whether a purchase or a restore was started or completed. When a subscription renews or ends, our purchase service sends that milestone to the same analytics records, so it can arrive without the app being open. It also records one label saying whether your installation has a Plus subscription ("free" or "plus"). These records contain no document text, no document titles, and no other content from your library. Firebase gives your installation of the app an identifier so these records can be counted without knowing who you are. Narraloud does not use the Apple advertising identifier, does not track you across other companies' apps or websites, and contains no advertising.

Crash reports, through Google Firebase Crashlytics. When the app fails, we receive the point in our code where it failed, together with your app version, device model, and operating system version.

Purchase information, through RevenueCat, if you subscribe to Narraloud Plus. This records that a subscription exists and whether it is active, under an anonymous identifier. Apple takes the payment. Neither Argmax nor RevenueCat receives your payment card details.

Install attribution, through RevenueCat and Apple. When the app first runs, it asks Apple whether an Apple-run advertisement led you to install Narraloud. Apple answers with the advertising campaign, not with anything about you. Our service stores that campaign answer so we can tell which of our advertisements work. It does not use the Apple advertising identifier and does not identify you. When an advertisement on another company's platform leads to an install, Apple's SKAdNetwork system may send that company a notice, with a copy to us, that names the advertising campaign and one of three words for how far the install got (installed, started a trial, or paid). Apple prepares that notice on your device, delays it by at least a day, and puts no identifier in it.

Configuration, through Google Firebase Remote Config. When the app starts, it asks our configuration service whether there is an announcement to show or an update you should install. This request sends no information about you or your library.

When you import a link

If you import an ordinary web page by pasting a link, your device fetches that page directly from its publisher. That site sees your request in the same way it would if you had opened the link in a browser. Full-length X post imports with Plus use a different path: your device sends the post ID to Argmax's service, which fetches the post through X's API and returns it to your device.

Feedback you send us

If you use Send Feedback in Settings, we receive the message you write. If you leave the screenshot switch on, we also receive a picture of the screen you were on. If you turn the document switch on, we also receive the document you were listening to and its title, and the web link it came from if you imported it from one. Every feedback message also carries your app version, operating system version, device model, language setting, store environment, an identifier for your installation of the app, and your anonymous subscription identifier, so that we can reproduce the problem you are reporting. When a document is open, feedback also carries playback details (the voice, speed, position, and playback state) and recent app log lines. These never contain the text of what you were reading. The text itself is included only if you turn on the switch that says so. Do not attach a document that you do not want us to read.

Camera

Narraloud uses the camera only when you choose to scan a printed page. The pictures it takes and the text it reads from them stay on your device.

Who we share information with

We share information only with the service providers named in this policy, and only so the app can work:

• Google Firebase processes usage information, crash reports, configuration requests, and feedback submissions on our behalf.
• RevenueCat processes purchase information for Narraloud Plus.
• Apple handles all payment for subscriptions and purchases, under its own terms and privacy policy.

We do not sell your information. We do not share it with data brokers or advertisers.

How long we keep information

Usage information in Firebase Analytics is deleted automatically after 14 months. Crash reports in Crashlytics are deleted automatically after 90 days. Feedback messages and their attachments are kept for as long as we need them to act on your report, and are then deleted.

How to have your information deleted

Because Narraloud has no accounts, the only way we can find your information is your installation identifier. In the app, open Settings, then About, then Support. The email that opens includes that identifier automatically. Send your question or deletion request there, or forward the same details to privacy@argmaxinc.com. We will answer within 30 days.

This website

This website is a set of static pages. The front page plays an audio demo, and the tools pages convert files and text entirely in your browser, so nothing you open or paste there is uploaded or seen by us. The site sets no cookies. We use Google Analytics in a cookieless configuration to count page views, completed tool runs, and App Store clicks: consent signals are denied by default, so no analytics cookies are set, no advertising features run, and the counts are aggregate. Our hosting provider, Google Firebase Hosting, keeps standard server logs to operate the service.

Children

Narraloud has no accounts and does not knowingly collect personal information from children.

Changes to this policy

If we change this policy, we will publish the new version on this page and update the date at the top.

Contact

Questions about this policy: email privacy@argmaxinc.com.